Ace Sportswear Policies
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Ace Sportswear's Shipping Policy
Orders are fulfilled and shipped via USPS (unless specified for alternative delivery) in 12 business days or less. UPS Delivery is also available at checkout, usually at an increased rate.

Return & Exchange Policy
Please be aware that customized, personalized and/or decorated garments cannot be refunded or exchanged unless there is a defect with the product. Our products are custom made to order, as such, returns or exchanges are generally not possible. Contact Ace Sportswear customer service via email at to inquire about returning ordered items. Ace Sportswear takes great care to maintain accurate online sizing charts for each item we sell. Please carefully check your ordering information before completing your online order. No Refunds or Exchanges will be accepted if more than 30 days after delivery of the merchandise. Ace Sportswear will handle return/exchange requests on a case by case basis.

Privacy Policy - Ace Sportswear's Commitment to Privacy
Ace Sportswear values our customers and respects their privacy. We collect information about customers in our stores and through our websites in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties. This policy describes the personal information we collect about you, why we collect it and how we use it. Our policy also describes the choices you can make about how we collect and use your information. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy.

What kind of information does Ace Sportswear collect?
We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, when you visit one of our websites or stores, place an order online, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make online.

How does Ace Sportswear use my information?
We may use your personal information in the following ways:

To process and fulfill your order, including to send you emails to confirm your order shipment
To help us address problems with and improve our site design, products and services
To enhance your shopping experience
To analyze trends and statistics
To protect the security or integrity of our websites and our business
To contact you if necessary to ask questions pertaining to fulfilment of your order.

Does Ace Sportswear share my information?
Ace Sportswear will not share your personal information with any third party corporation.

How does Ace Sportswear use cookies?
Our websites use "cookies," which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. For example, we may use cookies to enable you to use certain website features, remember the items in your shopping cart, store your preferences, recognize you when you return to our website, track your orders, and monitor and maintain information about your use of our websites. You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to make purchases on our websites.

How do I know my personal information is secure?
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.

When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https.

Ace Sportswear is driven to provide quality custom sportswear produced with the best workmanship. We value your business and thank you for choosing Ace Sportswear.

Thank you,

Ace Sportswear
Revised 12/22/2016
4200 Boston Street
Baltimore, MD 21224

Customer Service email:

Copyright 2017 Ace Sportswear LLC
4200 Boston Street, Baltimore, Maryland 21224